Questions:
- Browser extension combination with new desktop application opportunities
- Transcription possibilities? Invite digital agent into a Google Meet to transcribe? Opportunity as we can be the first one on the European market that’s GDPR-compliant and can provide a great transcription service.
Notes to be more explicit about:
- Web chat is a temporary thing that we use to learn from and have incoming messages into Voys Inbox but don’t want to bring to market and sell to customers.
Mark
- Whatsapp > webchat if we talk amount of potential users
- Use > buy > build (speed of learning wins)
- Is there a great webchat client we could use for matrix (mind you, webchat is a product on its own)
- What's your timeline?
- New app will become the old app (so an update for existing customers, no need to install a new app, only in the alpha period
- Browser extensions - > let the data determine if we need availability swithing in the extension.
- White label is complex. We need to make a decision on this.